|
I cannot receive any fax pages?
- Make sure that your SIM is properly inserted.
- Make sure that you have a valid fax subscription from your mobile operator.
I can receive most faxes, but from some numbers GRETA just rings?
- The transmitting fax might be connected to a type of digital switchboard which is not compatible to GSM faxing.
- The transmitting fax has its Baud-rate (transmission speed) set too high for GSM faxing. Adjust the Baud-rate to 9.6 kbps for better compatibility.
I cannot send faxes?
- The recipient fax might be connected to a type of digital switchboard, which is not compatible with GSM fax.
GRETA shows no signal?
- Make sure your SIM card is properly inserted.
- Check that the antenna is correctly inserted.
- Make sure that the antenna connector is not damaged. There should be a small pin sticking out of antenna connector on GRETA. Inside a vehicle the GSM signal reception can be reduced due to insulation. Use an external antenna adapter (accessory) to connect a roof antenna mounted on the vehicle to improve signal level.
- Move GRETA to a place you know has good coverage and check again. You can check signal strength with another device e.g. mobile phone.
GRETA is not responding to any buttons pressed?
- Make sure that the key pad is not locked. To unlock the key pad press
 and confirm with  .
- If GRETA is still not responding, reset GRETA by pressing
  and  simultaneously.
- Connect GRETA to the mains. Your GRETA battery could be empty.
Paper is stuck?
- Should you experience paper congestion in the printer never use a sharp device to try and cut the paper. This could damage the printer head and result in poor print qualities. Contact your nearest service center.
- Should you experience paper congestion in the scanner press
 and keep pressed to forward scanner roll. If the battery is empty try pulling the paper out. Never use a sharp object to try and cut the paper. This could damage the scanner head and result in poor scan qualities.
The display goes blank/ "dead"- how do I solve it?
- If display goes blank/ "dead", please reset machine by pressing and simultaneously to reboot and display should come back up again.
|